Privacy Policy

1. Information we collect

When you use Asistenti.al, we collect the following information:

• Registration information (business name, email, phone number)
• Chatbot conversations with your customers (to provide the service)
• Usage data (number of conversations, messages)

2. How we use your data

Your data is used only for:

• Providing the AI chatbot service
• Improving service quality
• Communicating with you about your account

3. Data sharing

We do not sell or share your personal data with third parties, except when required by law or to provide the service (e.g., Meta/WhatsApp for sending messages).

4. Data security

Your data is protected with encryption and other technical security measures. Access to data is restricted to authorized personnel only.

5. Your rights

You have the right to:

• Request access to your data
• Request deletion of your data
• Export your data
• Cancel your account at any time

6. Contact

For any privacy questions, contact us at: support@asistenti.al